Privacy Policy
Last updated: October 10, 2026
This policy describes information handled through the Mountain West Medicare website at mwmedicare.com and when you contact us. For privacy questions, call Lisa Jolley, Principal Agent, at (208) 705-2296.
Information you provide
When you contact us, you may provide your name, phone number, contact preferences, and information about your inquiry. Our contact form collects your name, phone number, optional inquiry, and any optional SMS consent you provide. Please do not send Medicare numbers, Social Security numbers, or medical records through unsecured communications.
Website and device information
This website is hosted by Squarespace. Squarespace processes technical information needed to deliver and protect the site, which can include your IP address, browser and device information, and pages requested. Depending on the site's settings and your preferences, analytics may also process information about visits and interactions. Learn about Squarespace’s handling of information in its Privacy Policy.
Cookies and similar technologies
Squarespace uses cookies and similar technologies for website operation and, depending on settings, analytics. You can manage cookies through your browser settings and any cookie preference controls displayed on the website. Blocking cookies may affect site functions. See the Squarespace Cookie Policy for additional information.
How information is used
Information may be used to respond to your requests, arrange conversations, provide requested assistance, operate and protect the website, and meet applicable recordkeeping requirements. Website use or an inquiry alone does not provide consent to receive marketing text messages.
Mobile opt-in and SMS consent
Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
If you separately choose to receive text messages, we use your number and consent records for the communications you authorized and to manage your preferences. You may withdraw SMS consent by replying STOP to a text message. You may also contact Lisa at (208) 705-2296 for assistance. Consent to text messages is not a condition of purchasing insurance.
Service providers and required disclosures
Service providers may process information as needed to host the website, deliver communications, or support services you request. The restriction above applies to sharing mobile opt-in, SMS consent, and SMS phone numbers for third-party or affiliate marketing. This service-provider language does not authorize sharing beneficiary information with another marketing organization for marketing or enrollment. Any such sharing requires a separate review of applicable consent requirements. Information may also be disclosed when legally required or as necessary to address fraud, security, or legal claims. Any disclosures remain subject to applicable law.
Retention and safeguards
Information is retained as needed for the purposes described here, applicable recordkeeping obligations, and resolving requests or disputes. We use reasonable safeguards, but no website or communication method can guarantee complete security.
Your choices
You may contact Lisa to request access to, correction of, or deletion of personal information, or to change your communication preferences. Requests are handled subject to identity verification, applicable law, and required recordkeeping. Cookie preferences can be managed as described above.
External websites
Links to other websites are provided for convenience. Those websites have their own privacy practices. Review their policies before providing information.
Children’s privacy
This website is intended for adults and is not directed to children under 13. If you believe a child has provided personal information, contact Lisa so the matter can be addressed.
Changes and contact
We may update this policy as our website or practices change. The date above identifies the current version. For questions or privacy requests, call Mountain West Medicare’s principal agent, Lisa Jolley, at (208) 705-2296.